HR180 Limited, Privacy Policy

Here at HR180 Limited, we’re committed to protecting and respecting your privacy. This Policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes.

Any questions regarding this Policy and our privacy practices should be sent by email to claire@hr180.co.uk or by writing to Claire Morley-Jones, Managing Director, HR180 Limited, Unit 3 Fusion Point, Ash Lane, Garforth, LS25 2GA. Alternatively, you can telephone 0113 287 8150.

 

Who are we?

We’re HR180, an award-winning company who act as an outsourced HR department to small and medium sized companies who need assistance, support and advice in managing their people on a day to day basis. We are a dynamic, responsive and straight-talking people consultancy and HR business partner.

HR180 is a registered company no. 05714967. The registered address is:

HR80 Limited

Unit 3, Fusion Point

Ash Lane, Garforth

West Yorkshire, LS25 2GA.

 

Measuring Our Visitors

We measure visitors to our website using Google Analytics. This records what pages you view within our site, how you arrived at our site and some basic information about your computer. All information is anonymous. We don’t know who you are – just that somebody has visited our site.

The information we collect from Google Analytics helps us understand what parts of our website are doing well, how people arrive at our site, and so on. Like most websites, we use this information to make our website better. You can learn more about Google Analytics or opt out if you wish.

Like many other websites, HR180’s website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better, more personalised service. It is possible to switch off cookies by setting your browser preferences.

 

Links to other websites

Our website may contain links to other websites run by other organisations (for example LinkedIn). This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.

 

How is your information collected and used?

We obtain information about you when you use our website, for example, when you contact us about products and services, or if you register to receive our newsletters or apply for a position with us or one of our clients. The personal information we collect may include your name, address, email address, employment history, IP address, and information regarding what pages are accessed and when.

We may use your information to:

  • carry out our obligations arising from any contracts entered by you and us;
  • seek your views or comments on the services we provide;
  • notify you of changes to our services;
  • send you communications which you have requested;
  • review your suitability in relation to a job application; or
  • in line with the ‘Measuring Our Visitors’ section above.

We review our retention periods for recruitment information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity. We will only keep the information for as long as we have a clear business need for it. Once used, it will be disposed of securely.

Prior to collection of any personal data, we will ensure that there is a necessary and lawful basis to collect and process this data.

 

Call recording

Our telephone system records all incoming and outgoing telephone calls. It has become common practice to record calls due to the nature of our business and the level of calls conducted over the telephone.

Recording telephone conversations allows us to review calls, train and develop staff, review call quality, and have an accurate verbal record of what has been said in the event of a subsequent complaint or dispute. In the event of a complaint or dispute, a call recording, may provide additional information to help us investigate any allegations. A recording may become a vital piece of evidence in the event of any legal or tribunal case.

Any threatening or abusive behaviour can be evidenced and acted upon if necessary. All calls recorded will be retained on our systems for as long as is necessary for the relevant activity.

 

Recruitment

When applying for a job with HR180 or one of our clients you will be asked to provide personal information to ascertain your suitability and eligibility for the role. This may be collected through a third-party website or company and transferred to HR180 electronically.

All information you provide during this process will be used for progressing your application, or to fulfil legal or regulatory requirements where necessary. We will not share any of the information you provide during the recruitment process with any third parties for marketing purposes or store any of your information outside of the European Economic Area. The information you provide will be held securely by us and/or our third-party companies whether the information is in electronic or physical format.

We do not collect more information than we need to fulfil our stated purposes and will not retain it for longer than is necessary. The information we ask for is used to assess your suitability for employment. You don’t have to provide what we ask for, but it might affect your application if you don’t. We will use the contact details you provide to us to contact you to progress your application.

If you are successful, the information you provide during the application process will be retained by us as part of your employee file for the duration of your employment plus 6 years following the end of your employment. This includes your criminal records declaration, fitness to work, records of any security checks and references.

If you are unsuccessful at any stage of the process, the information you have provided until that point will be retained for 6 months from the closure of the position.

 

Who has access to your information?

We will not sell or rent your information to third parties nor share your information with third parties for marketing purposes.

For Third Party Service Providers working on our behalf, we may pass your information to our third-party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.

For recruitment purposes, we may use a third party to collect your personal data. Your personal data will be provided to us securely and for the purposes of recruitment only. This information will be shared with the recruiting client and the HR180 team.

 

Your choices

You have a choice about whether you wish to receive information from us. We will not contact you for marketing purposes by post, email, phone or text message unless you have given your prior consent.

 

 

 

How you can access and update your information

The accuracy of your information is important to us. If you think the information we hold about you is incorrect, we encourage you to allow us to correct it. You have the right to ask for a copy of the information HR180 hold about you; this can be done by contacting Claire Morley-Jones, Managing Director at claire@hr180.co.uk or by calling 0113 287 8150.

 

Data Security

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

 

What are your rights?

You have the right to erasure, also known as ‘the right to be forgotten’. To do this, please contact Claire Morley-Jones, Managing Director at claire@hr180.co.uk or call 0113 287 8150 and request to remove data and/or withdraw your consent for us to hold your data; this ensures we comply with any legal obligation.

If at any point you believe the information we process on you is incorrect, you may request to see this information, and have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, please contact Claire Morley-Jones, Managing Director at claire@hr180.co.uk or by calling 0113 287 8150 who will investigate the matter.

If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law, you can complain to the Information Commissioner’s Office (ICO).

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